JAMES WELLBELOVED CRUFTS SOCIAL MEDIA 2025 CONSUMER COMPETITION TERMS & CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern your entry into and participation in the promotion. Please read these terms carefully before entering as by entering you are deemed to have accepted and agreed to be bound by these Terms and Conditions. In the event of any conflict or inconsistency with any other communications related to the promotion, including advertising or promotional materials, these Terms and Conditions will take precedence. Please retain a copy of these Terms and Conditions for your information.
The Promoter takes data protection seriously. By entering the promotion, you confirm that you have read the Privacy Policy at https://www.mars.com/privacy and agree to any personal data you submit as part of the promotion being held and processed in accordance with this Privacy Policy, the UK General Data Protection Regulations (GDPR) and the Data Protection Act 2018.
Promoter: Mars Petcare UK, 3D Dundee Road, Slough, SL1 4LG.
ELIGIBILITY
- This promotion is open to residents of the UK, except for employees of the Promoter and their immediate families, associated agents or anyone else professionally connected with the promotion.
- Entrants must be aged 18 years or over at the date of entry.
- No purchase necessary, max 1 entry per person.
- Internet access. Entry via the internet only.
- Bulk entries, entrants using multiple addresses, email addresses, numbers or entering via agents, third parties, organised groups, syndicates or aliases or entries automatically generated by computer will not be accepted. Entries received by any means other than as specified in these Terms and Conditions (see condition 7 below) will be rejected. Any person persistently trying to circumvent the entry process will be disqualified immediately. No incomplete, corrupted entries or multiple entries from the same person will be accepted. Entries must be made directly by the person entering the promotion.
PROMOTIONAL PERIOD
- The promotion will be betweem [31st JANUARY - 13th FEBRUARY 2024]. Entries must be received before this time in order to be valid.
HOW TO ENTER FOR YOUR CHANCE TO WIN IN GB
- For the chance to win, enter the online submission form on the James WellBeloved website https://wellbeloved.com/pages/cruftscompetition2025. Enter your details [Full name and email] as written on the form and answer the following question in order to win. All 4 options are correct.
JAMES WELLBELOVED™ recipes are:
- Naturally Healthy
- Naturally Hypoallergenic
- Naturally Delicious
- All of the above
- Only valid entry information will be accepted and the Promoter reserves the right to disqualify and reject any inappropriate entries. All entries are subject to verification. Entry information may not be sold or exchanged
THE PRIZES
- The prizes to be won are as follows:
- Up to 250 GBP worth of James Wellbeloved Pet Food + 4x tickets to CRUFTS 2025 + 1x Pet DNA Wisdom Essential Panel
- Up to 50 GBP worth of James Wellbeloved Pet Food + 2x tickets to CRUFTS 2025 + 1x Pet DNA Wisdom Essential Panel
- Up to 50 GBP worth of James Wellbeloved Pet Food + 2x tickets to CRUFTS 2025 + 1x Pet DNA Wisdom Essential Panel
- Crufts tickets to be won are general public entry tickets to attend the Crufts 2025 Dog exhibition which will take place on the 6 – 9 March 2025 at The NEC, Birmingham]; and
- Product to be redeemed through the James Wellbeloved Customer Service team, not through placing an online order. Pet food selected can be of the winners choice up to the allotted amount. If selected products exceed prize amount, the winner will need to pay remaining or reduce the basket total to under the prize amount.
- Wisdom Panel Essential Pet DNA test, please see here for more details - https://www.wisdompanel.com/en-gb/dog-dna-tests/essential
PRIZE INFORMATION
- There are 3 prizes in total, as detailed, that are available to be won throughout the entire promotion.
- Prizes are strictly non-transferable and must not be sold, auctioned nor advertised for sale whether on the internet, in newspapers or elsewhere. Any person found in breach of this term will be disqualified and have any prize won withdrawn. No cash alternatives or other alternative prize will be available in whole or in part, except in the event of circumstances outside the reasonable control of the Promoter, whereby the Promoter reserves the right to substitute the prize with a prize of equal or greater value. The prize will only be awarded directly to the winner.
- In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of the prize, the Promoter reserves the right to hold void, cancel, suspend the promotion or amend these Terms and Conditions where it becomes necessary to do so, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
WINNER SELECTION AND NOTIFICATION
- Prize Redemption: 3 winners will be picked at random using an independently supervised process.
- The winner will be contacted directly via the James Wellbeloved Care team by email, 7 days of the closing date of the Promotion. The winner will be required to respond within 14 days confirming their acceptance of the prize and providing.
- The Promoter will make reasonable efforts to contact the winner and then after successful contact, to receive the relevant information to allow fulfilment of the claim and arranging the prize dispatch. Inaccurate information may result in the prize being forfeited. If a winner has not responded to notifications after 14 working days or if a selected winner is ineligible, otherwise in breach of these Terms and Conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to withdraw the prize and to forfeit this origin win and to reallocate the prize from all remaining entries if possible. Winners should retain their notification email message until their win has been verified.
- The Promoter does not accept any responsibility in the event a winner is not able to take their prize for whatever reason, including in the event that a winner provides incorrect address or bank account details or due to postal delays or loss by the postal service.
- Insofar as is permitted by law, the Promoter and its associated agents and companies will not in any circumstances be responsible or liable to compensate entrants for any losses that may be incurred as a result of entering into the promotion and the Promoter does not accept any liability for any loss, damage, personal injury or death occurring as a result of a winner’s acceptance of a prize, except where such damage or loss is caused by the negligence of the Promoter or its agents. Winner’s statutory rights are not affected. Instagram and Facebook are in no way associated with or sponsors of this promotion.
- No correspondence: The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into, except with the prize winner. Please be wary of any correspondence received from scam or imitation accounts claiming to be the Promoter.
GENERAL INFORMATION
- The winner’s surname and their counties is available on request. Please post your request and a SAE to: [James Wellbeloved x Crufts 2025], Mars Petcare UK, 3D Dundee Road, Slough, Berkshire, SL1 4LG within 3 months of the promotion close date. Should a winner object to their information being made available, they should contact the Promoter by emailing [help@wellbeloved.com]. The promoter may nevertheless disclose information to regulatory authorities if required by law to do so.
- In the event a winner requests for their personal data, including phone number and address details to be deleted, the Promoter cannot be held responsible if such request means that it is unable to complete delivery of the winner's prize or assist them following deletion of their phone number. The name and contact details of the winner will be retained for 30 days after the prize has been fulfilled to allow the Promoter to deal with any queries from the winner. Surname and/or county details may be retained and made available to members of the public in accordance with condition 17.
- Winner(s) may be required, if they consent, to take part in reasonable publicity relating to the promotion without further remuneration.
- The Promoter reserves the right to verify the winning entries including by asking for the winner’s identity, including proof of age (which they must provide within 14 days but which will not be retained following verification by the Promoter and redemption of the prize).
- Sometimes, through reasons outside of the Promoters control, the website (as with any website) may not be accessible. The Promoter cannot guarantee continuous, uninterrupted access to the website. No responsibility will be accepted for any difficulties in entering, claiming or any entries/claims being delayed or corrupted.
- Limitations of liability: insofar as permitted by law, neither the Promoter nor its agents or associated companies assume any responsibility or liability for:
- Any faulty, incorrect, errors or failed electronic data transmissions;
- Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion;
- Inaccessibility or unavailability of the internet or the website or any combination thereof; and
- Insofar as permitted by law, any injury or damage to participants or to any other person (or their property) which may be related to or resulting from any attempt to participate in the promotion.
- If any clause of these Terms and Conditions is determined to be illegal, invalid or otherwise unenforceable, then it shall be deemed deleted from these Terms and Conditions. The remaining clauses shall be unaffected and remain in full force and effect.
- This promotion and these Terms and Conditions (and any disputes/claims arising out of or in connection with them) shall be governed by and construed in accordance with English law and the parties to any dispute or action shall submit to the jurisdiction of the English and Welsh courts. However, if you are resident in Scotland, you may bring your claim before the Scottish or English courts. If you are a resident in Northern Ireland, you may bring your claim before the Northern Irish or English courts.