What if my pet doesn’t like the product?

If your pet doesn’t like our product, this shouldn’t be anything to worry about. Just like us, pets can be choosy about what they fancy to eat and have likes and dislikes too. It sometimes helps to tempt them a few times and serving food at room temperature is what they prefer. If you’re changing their food, always remember to mix small amounts of the new food with their usual food for a few days, to avoid any upset. If you still have any concerns or need any more guidance from us, please get in touch with our Customer Care team so we can help you further.

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If you have found there is something we haven’t answered, feel free to telephone our Nutritional Helpline on 0800 731 2301 Monday to Friday between 9am and 5pm and a member of the team will be more than happy to help.

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