FREE Delivery on all subscription orders, or standard orders over £25

What if my pet doesn’t like the product?

If your pet doesn’t like our product, this shouldn’t be anything to worry about. Just like us, pets can be choosy about what they fancy to eat and have likes and dislikes too. It sometimes helps to tempt them a few times and serving food at room temperature is what they prefer. If you’re changing their food, always remember to mix small amounts of the new food with their usual food for a few days, to avoid any upset. If you still have any concerns or need any more guidance from us, please get in touch with our Customer Care team so we can help you further.

Was this helpful?
Yes No
58% of users found this helpful

Next Question >

< Back

IF YOU STILL NEED US, WE ARE HERE!

If you have found there is something we haven’t answered, feel free to telephone our Nutritional Helpline on 0800 731 2301 Monday to Friday between 9am and 5pm and a member of the team will be more than happy to help.


Contact Us
Back to top

    SAVE 10% ON YOUR NEXT ORDER

    Signup to our newsletters and save 10% off your next order.

    We’d love to send you new product updates, special offers, and news from us, and other Mars Petcare brands. Sound good? If you are over 16 years old please sign up below

    We understand you may want to change your preference at any time, you can do this by clicking unsubscribe on any of our communications.

    You may change these preferences at any time by clicking the unsubscribe link in any communication you receive.

    We may use your data for research to enhance our products and services. See our privacy statement to find out how we collect and use your data, to contact us with privacy questions or to exercise your personal data rights.