FREE Delivery on all subscription orders, or standard orders over £25

My order hasn’t arrived

Please check your DHL tracking page for any updates on the whereabouts of your parcel, after it has been dispatched. If you still need further help, or have not received this information from DHL, please reach out to our friendly Customer Care team here and we will be happy to help you.

Was this helpful?
Yes No
66% of users found this helpful

Next Question >

< Back

IF YOU STILL NEED US, WE ARE HERE!

If you have found there is something we haven’t answered, feel free to telephone our Nutritional Helpline on 0800 731 2301 Monday to Friday between 9am and 5pm and a member of the team will be more than happy to help.


Contact Us
Back to top

    SAVE 10% ON YOUR NEXT ORDER

    Signup to our newsletters and save 10% off your next order.

    We’d love to send you new product updates, special offers, and news from us, and other Mars Petcare brands. Sound good? If you are over 16 years old please sign up below

    We understand you may want to change your preference at any time, you can do this by clicking unsubscribe on any of our communications.

    You may change these preferences at any time by clicking the unsubscribe link in any communication you receive.

    We may use your data for research to enhance our products and services. See our privacy statement to find out how we collect and use your data, to contact us with privacy questions or to exercise your personal data rights.