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I have lost or deleted my voucher

If you received your voucher by email, simply open the email and print it off again. If you accidentally deleted the email, check your deleted items to see if you can restore it. If you cannot find it, contact us and ask us to resend it.

If you received your voucher by post, contact us and ask us to resend it.

Remember that if we resend your voucher it will be a copy of the same voucher – you will not be able to use both if you find your original.

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If you have found there is something we haven’t answered, feel free to telephone our Nutritional Helpline on 0800 731 2301 Monday to Friday between 9am and 5pm and a member of the team will be more than happy to help.


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