
As long as the card account is still open we will be able to process a refund. We cannot refund your order to a different card. If you are experiencing an issue relating to this, please contact our Customer Care team here so that they can look into this for you.
If you have found there is something we haven’t answered, feel free to telephone our Nutritional Helpline on 0800 731 2301 Monday to Friday between 9am and 5pm and a member of the team will be more than happy to help.